Delivery & Returns


At Tailored Car Mats all our mats are made to order, please allow 3-7 working days for your order to be shipped (allow up to 10 days for Prestige mats).

Once your order has been despatched we will aim to send you the tracking details on the day of despatch, sometimes the day after.

Your order will be sent with either Royal Mail 48 Tracked or APC parcel courier for large or heavy orders. If you order 2 items or more then they will probably be shipped separately and may arrive on different days.

Unfortunately, we cannot offer international shipping.


We offer FREE no quibble returns within 60-day of purchase.

Please contact us if you have any issue with an item you ordered, or have simply changed your mind and we can send over a pre-paid returns label.

We aim to process all refunds within 3 working days of the item being received back with us.

We will not reimburse return costs if you choose to return by any method other than using the pre-paid returns label we provide.